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GDPR & CCPA COMPLIANCE FRAMEWORK

Global Privacy & Data Policy

Bivura adheres strictly to the EU General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and global high-standard data protection laws. This document details how we handle, protect, and respect your privacy.

Effective: October 2026•Version: 3.4.0•Status: Active & Verified
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Categories of Personal Information We Collect

In order to provide our bespoke global DTC shopping experience, we collect information strictly under the principle of data minimization:

  • Identity & Contact Data: Full name, shipping address, email address, and phone number for customs clearance and white-glove courier delivery.
  • Payment Tokenization: We never store raw credit card numbers or CVC codes. Payment credentials are tokenized directly via Stripe PCI-DSS Level 1 secure gateways.
  • Peer Payment ('Pay for Me') Information: When using our shared peer payment feature, custom messages are transmitted only to the designated payer. The recipient's detailed address is strictly masked for privacy protection.
  • Technical & Telemetry Data: IP address, browser user-agent, preferred currency/language, and session tokens utilized exclusively for transaction fraud prevention.
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Purposes & Legal Bases for Processing

In accordance with GDPR Article 6 and CCPA standards, data is processed solely under valid legal bases:

Contractual NecessityOrder execution, cross-border shipping, tracking notices, and warranty support.
Legitimate InterestsReal-time payment fraud prevention, infrastructure security, and performance metrics.
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Your Rights Under GDPR & CCPA

All customers worldwide are entitled to full data subject sovereignty:

  • Right to Access: Request an encrypted copy of all personal data held concerning you.
  • Right to Erasure ('Right to be Forgotten'): Request the deletion of your account and personal traces subject to tax audit minimum retention.
  • Do Not Sell My Personal Info: Bivura guarantees that customer data has never been and will never be sold to brokers or third parties.

Data Protection Officer (DPO) Contact

For privacy questions, access requests, or to exercise your GDPR/CCPA rights, contact our Data Protection Office:

[email protected] • Zurich / Tokyo / New York Legal Chambers